Gift purchase is Non-Refundable whether it be in office or via our link, it is used as a signature, that you are agreeing with our policy. Gift receipts are due 1 year from the day of purchase. It cannot be redeemed as cash value. It will remain as a credit at Nu Beauty Image for any services provided.
When using a gift receipt at checkout, if the party had added on or changing the service to a higher value, the party is responsible for the difference of the service fee.
Nu Beauty Image is a small business, WE HAVE ZERO TOLERANCE FOR THOSE WHO BOOK WITH US THAT HAS NO COMMITMENT TO SHOW UP AT THEIR APPOINTMENT. When booking with a gift receipt same rules apply as if a non-refundable deposit has been made. If your gift certificate is under $100.00 a deposit including your gift certificate must equal $100.00 when making your nonrefundable deposit for booking your appointment and the remaining is due in person at appointment time.
To reschedule we required 72 Hours’ notice (3 days) before your appointment otherwise deposit is forfeited. Last minute cancellation, No Show, or rescheduling in the (3 days) 72 hours prevents our business from servicing others who need our services first. We understand that unplanned situations happen, but we want you to remember our policies and be aware that there are zero exceptions. Loss of Deposit will not be credited towards the procedure. Our Goal is to satisfy clients who need our services first. Should you need to reschedule or make changes to your appointment, phone calls, voicemails, text, Facebook message, and emails, is required 72 hours (3 days) before your appointment must be received. (Our 72 hours means the count at midnight, to the time you are going to be service.)
Requesting a change from a higher duration to a lower duration will not be permitted unless a full 72 hours’ notice was given before your appointment. You have occupied our time slot where we are unable to fit others in, last-minute adjustment to a lower duration prevents our ability to fit potential clients. If you are scheduled from a gift certificate with a specific duration, changing of service to a lower duration is not available.
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